Gatlin's Heating & Cooling Inc
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About Gatlin's Heating & Cooling Inc
Gatlin's Heating & Cooling Inc operates as an HVAC contractor serving residents of Athens and Madison, Alabama. The business maintains a 4.6-star rating compiled from 38 customer reviews, reflecting consistent service delivery across heating and cooling system projects. Operating hours extend from 7 AM to 5 PM on weekdays, with Saturday and Sunday reserved for emergency callbacks. The company invites prospective clients to contact Shawn directly at the listed phone number for service inquiries.
The contractor distinguishes itself through specialized service offerings that extend beyond standard residential climate control. Available solutions encompass complete HVAC system replacement, emergency repair response, preventive maintenance programs, commercial HVAC installation, ductwork optimization, and indoor air quality enhancements. Multiple financing options provide flexibility for major equipment investments, enabling homeowners to manage unexpected system failures without financial strain.
Customer experiences documented in recent reviews reveal several distinctive service scenarios. One reviewer recounts contacting Shawn on a Monday to report a failed cooling unit, with installation completed by Wednesday, highlighting the company's efficient turnaround capability. Another reviewer describes Shawn's intervention during an urgent situation involving a newborn infant, prioritizing same-day resolution. A third account references Shawn's assistance navigating insurance complications during an equipment claim, ensuring the customer received appropriate coverage.
What Customers Say
Thirty-eight reviews generate a composite 4.6-star rating, with every detailed testimonial awarding five stars and referencing either Shawn or the broader team by name. Customers consistently highlight rapid response timelines, transparent pricing, and respectful household protocols during service calls.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Heating Repair & Installation
Complete furnace and replacement services for aging or failed heating equipment across all fuel types.
Air Conditioning Repair & Installation
Cooling system diagnostics, repairs, and new unit installations for residential and light commercial applications.
Emergency Service
Twenty-four-hour emergency response for system failures requiring immediate attention outside standard business hours.
HVAC System Replacement
Full-system upgrade services handling old unit removal, new equipment selection, and complete installation.
Maintenance & Tune-ups
Preventive maintenance appointments designed to extend equipment lifespan and optimize operational efficiency.
Maintenance Plans
Scheduled service agreements providing regular system upkeep and priority scheduling for enrolled customers.
Commercial HVAC
Climate control solutions tailored for business environments, including larger capacity equipment and specialized installations.
Ductwork & Airflow
Duct system design, modification, and optimization services addressing airflow imbalances and efficiency losses.