1-800 Radiator & A/C-Birmingham

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Claim This BusinessAbout 1-800 Radiator & A/C-Birmingham
1-800 Radiator & A/C-Birmingham operates as a specialized auto parts retailer serving the Birmingham metropolitan area and surrounding Alabama communities. With a solid 4.2-star rating accumulated across 53 customer reviews, the business has established a reputation for providing vehicle cooling system components and related auto parts. The storefront maintains standard weekday hours from 8 AM to 5 PM and offers Saturday morning availability from 8 AM to 12 PM, closing on Sundays. Customers can reach the location directly at (800) 248-8720 or utilize the company's national toll-free line at 1-800-420-9943 for locating nearby stores and checking part availability.
The retailer differentiates itself through its focused inventory approach, stocking radiators and cooling system components for virtually every make and model. Their searchable online store locator allows customers to input their vehicle year, make, and engine specification to identify exact-match replacement parts before visiting the physical location. The business operates under the Driven Brands corporate umbrella, providing additional assurance of standardized customer service practices across their network. Pricing structures align with industry standards, though some reviewers note that deep online research may yield lower prices for certain part numbers.
Customer experiences documented across reviews reveal consistent patterns in service quality. Reviewer James Cruso specifically praised the company's assistance from phone services through office staff and field sales representatives, noting their willingness to help in multiple capacities. A separate five-star review described the staff as very friendly and accommodating. However, not all interactions have been seamless, with one reviewer documenting a three-day delay involving a misrouted shipment requiring order reentry. The majority of satisfied customers highlighted competitive pricing compared to other walk-in options and straightforward transactions.
What Customers Say
6 of 8 reviewers awarding 5-star ratings emphasize friendly staff and great prices, while the 1-star and 2-star reviews both reference cost concerns. Positive feedback consistently mentions helpful salespeople and straightforward transactions, contrasting with the single negative experience involving order tracking complications.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Radiator Sales
New, remanufactured, and equivalent radiators for most vehicle makes and models, searchable by year, make, and engine specifications.
Cooling System Components
Hoses, caps, thermostats, and accompanying cooling system parts for passenger vehicles and light trucks.
Store Pickup
Online ordering and in-store collection through their location finder, allowing customers to verify part match before arriving.
In-Store Part Selection Assistance
Staff guidance for identifying correct part numbers, though no installation or repair labor is provided on-site.
Commercial Accounts
Wholesale pricing and accounts for automotive repair shops and commercial fleet operators, based on reviewer feedback.