Hinkle Metals & Supply Co Inc

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About Hinkle Metals & Supply Co Inc
Hinkle Metals & Supply Co Inc operates as an air conditioning contractor serving Birmingham and the greater Alabama region with additional locations spanning Pensacola, Florida; Columbus, Georgia; and Gulfport, Mississippi. The business maintains a 4.2-star rating derived from 56 customer reviews, with operating hours from 7 AM to 4 PM Monday through Friday. Their physical presence includes facilities in multiple markets across four states, positioning them as a regional supplier with broader geographic reach than a single-market contractor. The Birmingham location at 3301 11th Ave N anchors their operations in the Heart of Dixie, while satellite locations in Huntsville, Mobile, Montgomery, and smaller communities like Summerdale extend their service radius.
Unlike typical HVAC contractors who focus primarily on residential installations, Hinkle Metals & Supply Co Inc differentiates through specialized distribution of hard-to-find venting components. Their website highlights DuraVent double wall pipes as a product line that competitors in the surrounding area do not stock, making them a critical resource for contractors and homeowners tackling specific venting challenges. This specialty position contrasts with generalist HVAC companies offering standard replacement units and basic maintenance contracts. The breadth of their physical footprint across ten locations suggests adequate inventory depth for specialty parts that smaller suppliers cannot match.
Customer reviews reveal varying experiences that illuminate the range of service scenarios homeowners may encounter. Austin Maddox describes a positive interaction where staff located a specific needed part with thoroughness and courtesy, reflecting the experience one reviewer called a great HVAC supply store with helpful employees. However, negative reviews document significant friction points: one consumer reported waiting a week for a purchased part only to discover the delivery driver was rerouted to another state, requiring a separate independent purchase. Another reviewer noted warehouse personnel were occupied on forklifts while customers waited for delivery coordination. These accounts suggest that response times and operational consistency may vary depending on location and specific service needs.
What Customers Say
Four of eight sampled reviewers report difficulty obtaining timely parts or follow-up communication, with one noting a week-long delay and another describing two weeks without a promised callback. Positive reviews emphasize product availability and staff helpfulness, with three five-star ratings specifically praising the team's knowledge and customer service approach.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Specialty Venting Components
Distribution of DuraVent double wall pipes and related venting hardware not regularly available from regional competitors.
Commercial HVAC Equipment Supply
Provision of heating and cooling equipment tailored to commercial building specifications and installation requirements.
Residential HVAC Supply
Consumer-accessible counter sales for homeowners performing self-managed upgrades or repairs.
Parts Ordering and Will-Call
Mail-order and will-call purchasing options across multiple Alabama, Mississippi, Georgia, and Florida locations.
Multi-State Distribution Network
Ten physical branch locations across four states enabling broader inventory access than single-market suppliers.