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Claim This BusinessAbout MPE Services
MPE Services operates as an HVAC contractor serving Birmingham, Alabama, along with the neighboring cities of Florence and Madison. With a rating of 3.8 stars derived from 13 customer reviews, the company provides heating and cooling solutions alongside complementary trade services including plumbing, electrical work, restaurant equipment repair, generator installation, and water filtration systems. The business maintains a presence across three Alabama locations and offers flexible financing options for qualifying customers.
Unlike many regional contractors who focus exclusively on residential replacement sales, MPE Services distinguishes itself through an unusually broad service portfolio that encompasses commercial kitchen equipment and specialized restaurant repair, a niche that demands technicians comfortable working around food service infrastructure. The company also offers water filtration systems, addressing a common concern for Alabama homeowners dealing with well water quality or municipal supply impurities. Their service plan agreement provides ongoing maintenance coverage, though website details on specific workmanship guarantees remain limited.
Customer reviews reveal notably responsive service in urgent situations. Mike Lowry described receiving a callback within five minutes of calling after hours, with a technician named Baker arriving precisely at the scheduled 8am appointment the following day and completing the installation by the next business day. Another reviewer, John Hand, noted the installation team maintained professional conduct and resolved his issue efficiently, though he waited nearly a month to receive warranty documentation. Negative feedback centered on diagnostic charges and perceived upselling, one reviewer felt quoted $90 just for an inspection while another cautioned that the company proposed work other contractors later identified as unnecessary.
What Customers Say
6 of 8 reviewers awarded 4 or 5 stars, with praise focused on technician professionalism and same-day scheduling capability. Both 1-star reviews cite pricing concerns: one objects to a diagnostic visit fee while another alleges recommendation of unnecessary repairs. Positive reviews mention specific technicians including Baker and reference respectful, knowledgeable service.
Services
HVAC Repair & Maintenance
Diagnostic services, component replacement, and preventive maintenance for heating and cooling systems in residential and light commercial settings.
HVAC Installation & Replacement
New system installations and equipment upgrades, with available financing options for qualifying purchases.
Plumbing Services
General plumbing repair and installation covering fixtures, water heaters, and related piping systems.
Electrical Services
Electrical repair and installation work addressing wiring, circuit panels, and connected HVAC system electrical requirements.
Generator Installation
Whole-home generator systems installed for backup power during outages, a practical consideration for Alabama storm season.
Restaurant Equipment Repair
Commercial kitchen appliance and cooking equipment servicing tailored to food service business operations.
Water Filtration Systems
Point-of-use and whole-home water treatment solutions addressing taste, odor, and contaminant concerns common to regional water supplies.
Service Plan Agreements
Ongoing maintenance contracts providing scheduled tune-ups and priority scheduling for enrolled customers.