Service Care, Inc.

Service Care, Inc. operates as an appliance repair service in Birmingham, Alabama, maintaining a 4.8-star rating across 1,225 customer reviews. The business handles repairs for major household appliances including refrigerators, washers, dryers, ovens, and microwaves from brands such as Bosch, Thermador, and Five Star. Technicians respond to service calls throughout the Birmingham metropolitan area, providing diagnostics and repairs Monday through Friday from 8 AM to 5 PM. The company offers an annual membership program covering multiple household appliances for customers who prefer ongoing maintenance coverage.

Reviewers consistently highlight the company's transparent pricing and rapid response. Multiple customers noted receiving upfront quotes before work began, contrasting with experiences involving competitors who provided unclear or inflated estimates. One reviewer described a technician who located a replacement part for a refrigerator at a fraction of the anticipated cost, saving significantly compared to initial expectations. The team communicates through text and email, keeping customers informed when parts require ordering.

Customer stories reveal technicians who tackle challenging repairs across diverse appliance types. A reviewer described David, identified as a technician, explaining repair details clearly and completing work promptly after providing an upfront quote. Another customer recounted Toxey arriving for a refrigerator repair and finding a solution for $150 when a higher estimate had been expected. A third reviewer noted the technician Donnie McLemore handled a repair with courtesy and competence, earning praise for the service experience.