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About Sullivan Service Co
Sullivan Service Co holds a 4.8-star rating compiled across 102 client reviews in Birmingham, Alabama. The company addresses heating and cooling needs across the metro area, responding to both scheduled maintenance appointments and urgent repair calls. Reviewers describe interactions with technicians Daryl, Alex, Richard, and others, noting their ability to diagnose issues accurately and recommend appropriate solutions for each household.
Customers repeatedly mention receiving detailed explanations before work begins, with one reviewer contrasting Sullivan Service Co against competitors who provided vague estimates. Another client recalled comparing quotes across multiple providers and finding Sullivan Service Co significantly more affordable while maintaining quality craftsmanship. The company appears to handle new system installations alongside repairs, with multiple homeowners referencing complete HVAC replacements.
Several reviewers document specific situations where the company's responsiveness proved valuable. One account describes a heating system failure during frigid December temperatures, with technicians completing repairs quickly despite weather complications. Another mentions technicians working quietly and efficiently, completing an installation without disrupting the household. These detailed accounts from verified clients suggest consistent service quality matched with transparent pricing.
What Customers Say
Six of seven reviewers awarded five-star ratings, with all mentioning specific technicians like Daryl, Alex, Richard, and Shad. Customers frequently cite fair pricing compared to competing estimates, and multiple reviewers note the company provided detailed explanations of options before proceeding with work.
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems, performing routine maintenance to preserve system efficiency.
Heating System Repair
Addressing heating system failures, including furnace repairs and heating component replacements.
New HVAC System Installation
Installing new HVAC systems in residential properties, with technicians providing guidance on appropriate sizing and type.
AC Unit Replacement
Replacing aging orfailed outdoor units and indoor components with modern equipment.
Electrical Troubleshooting
Troubleshooting electrical issues affecting HVAC operation, including circuit breaker problems and wiring diagnostics.
Cost Estimates & Quotes
Providing estimates and quotes for proposed work, with multiple reviewers noting competitive pricing within the market.