Washer & Refrigeration Supply Co

Washer & Refrigeration Supply has served Birmingham homeowners and professional repair technicians since 1952, making it one of the longest-running appliance parts suppliers in central Alabama. With three locations in Birmingham, Gardendale, and Pelham, the company fulfills 99% of orders within 24 hours and backs every purchase with a 90-day replacement warranty. The business serves everyone from DIY homeowners attempting their first washer repair to property management companies maintaining apartment complexes and senior living communities. Their 252 reviews on Google reflect a 4.7-star average, with customers consistently praising the knowledgeable staff who can test electrical components and help diagnose problems on the spot.

What distinguishes Washer & Refrigeration Supply from online retailers and big-box stores is their commitment to hands-on expertise. Unlike automated ordering systems, callers speak directly with experienced staff who can identify the correct part number and recommend installation approaches. The company maintains extensive inventory across their three Alabama locations, meaning customers often drive home with the part the same day rather than waiting for shipping. Their expertise spans major brands including Whirlpool, Samsung, LG, Maytag, Kenmore, Frigidaire, GE, and Speed Queen. For HVAC specifically, they stock AC filters, furnace motors, condensate pumps, and wall thermostats, allowing homeowners to maintain system efficiency without purchasing new equipment.

Reviewers repeatedly mention specific staff members by name, including David (who has been with the company over 40 years) and Terry, whose expertise customers have relied on since the 1980s. One recent customer, Trenton Giles, described how the staff helped him get his HVAC system running again, noting their prices were comparable to and sometimes cheaper than online retailers. Another reviewer, Delores Smith, needed two refrigerator parts and appreciated that staff accurately estimated wait times for the out-of-stock item. Carol Jones recalled her father shopping at the Birmingham location decades ago, and now in her 60s, she continues calling them for her own appliance needs.