Active Air, Inc.

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Claim This BusinessAbout Active Air, Inc.
Active Air, Inc. is a Calera-based HVAC contractor serving Central Alabama residents with a 4.8-star rating accumulated across 41 customer reviews. The company handles heating, cooling, and ventilation needs for homeowners and business owners throughout the region, operating from a physical location at 1060 10th Street in Calera. Since establishing operations in 1999, the licensed contractor has maintained a focus on residential and light commercial projects, including both new construction installations and service work for existing systems. The business answers to phone calls placed to (205) 668-6220 and responds to inquiries submitted via their website at activeaircalera.com.
What distinguishes Active Air from other regional contractors is their status as a Carrier Factory-Authorized Dealer, which means factory-trained technicians handle equipment updates using genuine Carrier components and following manufacturer specifications. This authorization involves rigorous training and certification processes that generic contractors typically do not complete, giving customers confidence that new equipment installations receive factory-backed support. The company also emphasizes upfront pricing transparency, with published commitments to provide free estimates before beginning any work and stated policies against installing equipment they would not place in their own properties.
Customer reviews frequently name specific technicians who resolved difficult problems, including accounts of same-day emergency responses during weekend evenings. One reviewer described calling on a Friday night when their air conditioning stopped cooling and receiving a same-morning appointment that diagnosed the issue immediately. Another reviewer noted that technician Brian investigated a supposedly serious leak other contractors had quoted at $1,500 and discovered no leak existed at all, saving the customer that expense entirely. Technician Griffin earned particular praise for working through rain to complete promised repairs without leaving debris behind.
What Customers Say
Forty-one reviews produce a 4.8-star average with seven five-star ratings sampled: all mention specific technicians by name (Brian, John Henry, Jamie, Griffin), three describe same-day or weekend emergency response, and the single one-star review cites a missed appointment rather than technical work quality.
Services
Air Conditioning Repair & Maintenance
Diagnostics, refrigerant recharges, and component replacements for Carrier and other major brands.
Heating System Service
Furnace maintenance, burner repairs, and heatingelement replacements for residential systems.
New HVAC Installation
Complete system installation for new construction and replacement of aging equipment in existing homes.
Commercial HVAC Service
Light commercial installation and service tailored to business settings beyond residential scale.
Indoor Air Quality Solutions
Air purifiers and whole-home dehumidifiers designed to address humid Alabama air and improve filtration.
Free Estimates
No-obligation cost quotes provided before any repair or installation work begins.