Alabama Power
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About Alabama Power
Alabama Power delivers electricity to residents and businesses across central Alabama, including Clanton and surrounding communities. The Clanton location operates as a utility service center with an appliance sales department, maintaining a 4.8-star rating from 96 customer reviews. The office welcomes customers Monday through Friday from 8:15 AM to 12:30 PM and 1:30 PM to 4:45 PM, offering in-person assistance with billing inquiries, appliance purchases, and energy service questions.
The company distinguishes itself through comprehensive energy management programs unavailable at standard HVAC contractors. Alabama Power provides multiple residential rate plans including Time Advantage rates for off-peak usage, FlatBill for predictable monthly payments, and Family Dwelling Demand for higher-consumption households. Customers can access rebate programs for smart thermostats, heat pump water heaters, and high-seer heat pumps, alongside EV charging incentives through the EV GridWise+ program and EV Night Charging Discount.
Customer reviews consistently highlight the appliance center team, particularly Anna, for exceptional service during appliance purchases. Multiple reviewers describe her as transparent about financing options and warranty details, with one customer noting she handled purchases for a refrigerator, dishwasher, washing machine, and dryer across two separate visits. Another reviewer praised her patience when answering questions about available options, and a third mentioned she assisted even during busy end-of-day periods without showing frustration.
What Customers Say
Five of six detailed reviews award 5 stars, with customers specifically praising employee Anna for transparent financing explanations and same-day purchase completion. One 1-star review cites a budget billing dispute involving an elderly customer. All positive reviews mention Anna by name and highlight her patience with multiple questions.
Working Hours
| SundayToday | Closed |
| Monday | 8:15 AM–12:30 PM |
| Tuesday | 8:15 AM–12:30 PM |
| Wednesday | 8:15 AM–12:30 PM |
| Thursday | 8:15 AM–12:30 PM |
| Friday | 8:15 AM–12:30 PM |
| Saturday | Closed |
Services
Electricity Distribution
Residential and commercial electric service delivery with reliable power supply to Clanton and surrounding central Alabama communities.
Appliance Sales
In-store sales of major home appliances including refrigerators, washers, dryers, dishwashers, and stoves with financing options.
Rate Plan Options
Multiple pricing plans including Standard Family Dwelling, Time Advantage, FlatBill, and Family Dwelling Demand for varied usage patterns.
Rebate Programs
Incentives for energy-efficient equipment including smart thermostats, heat pump water heaters, and high-seer heat pumps.
EV Charging Programs
Electric vehicle incentives including home charger rebates, night charging discounts, and grid management rewards through EV GridWise+.
Billing Assistance
Budget Billing for predictable monthly payments, payment assistance programs, and multiple payment location options.
Energy Assistance
Programs helping qualifying customers manage energy costs through the Energy Assistant initiative.
Outage Reporting
Online and mobile app tools for reporting power outages and accessing restoration information during storm events.