Higher Call Heating & Cooling
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About Higher Call Heating & Cooling
Higher Call Heating & Cooling is an air conditioning contractor based in Columbiana, Alabama, with 26 verified client reviews averaging 4.8 stars. The business operates Monday through Friday from 7 AM to 5 PM, providing heating and cooling services to residential clients throughout the greater Columbiana area. Reviewers mention the company has served multiple rental properties for at least one long-term client, and technicians have handled duct work installations for basement remodeling projects.
The company has developed a reputation for handling diverse residential HVAC needs, including multi-unit replacements and system repairs across various property types. Without access to the company website, specific brand partnerships or specialized certifications cannot be verified.
Customer reviews highlight specific technicians who have delivered exceptional service. Matthew Raley responded to an emergency evening call at 7 PM and repaired a non-functioning AC unit within approximately one hour. Sean Denson was described as honest and thorough by a reviewer who recommended the company without hesitation. Multiple reviewers mention same-day service availability, with one noting a same-day appointment window of just two hours.
What Customers Say
All five reviewers awarded 5-star ratings, with three explicitly naming individual technicians (Matthew Raley, Sean Denson, Randell, Wesley, Randal) and praising their responsiveness and expertise. Three reviews describe same-day or after-hours emergency service, and multiple reviewers state they would recommend the company to others.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, component repair, and system tune-ups for air conditioning units.
Heating System Service
Repair and maintenance for heating systems in residential properties.
Duct Work Installation
Custom duct installation for new construction and remodeling projects.
Multi-Unit Replacement
Replacement of aging HVAC units across multiple properties or rental portfolios.
Emergency Service
Same-day and after-hours emergency repairs for heating and cooling system failures.