Cathcart Services Inc.

Cathcart Services Inc. operates as an air conditioning contractor serving Decatur, Alabama, and surrounding areas in Morgan County. The business maintains standard weekday hours from 8 AM to 5 PM, closed on weekends, and currently holds a rating of 4.0 stars from 21 customer reviews. Multiple reviewers specifically mention the company for system replacements and new construction installations, indicating experience with both residential retrofits and newer builds in the region. Several customers referenced the company by name when describing their service experiences.

Customer reviews highlight competitive pricing as a distinguishing factor, with at least one customer noting savings of $1,000 or more compared to other local bids. The company also drew praise for responsive service during summer months, with one customer describing a replacement completed within a couple of days during June when Extreme heat made waiting impractical. Technicians specifically named in reviews include Eric, Golden, JT, and Steve, with multiple positive reviewers referencing these team members by name.

Customer experiences vary considerably in the reviewed feedback. Positive reviewers described technicians arriving early on installation days, professional conduct throughout entire projects, and willingness to address urgent needs. One reviewer noted a full system replacement handled within a few hours, while another appreciated communication when explaining issues over the phone. Negative reviews cited persistent problems following new construction installations, difficulties reaching office staff by phone, and ongoing temperature inconsistency issues that required multiple service calls.