Barnes Heating & Cooling Inc
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Barnes Heating & Cooling Inc operates as a heating contractor in Grant, Alabama, currently holding a 4-star average rating from 7 customer reviews. The company appears to serve residential clients in the surrounding North Alabama region, handling heating system installations, repairs, and maintenance. This small operation maintains a direct presence in Grant, connecting with customers primarily through phone communications at (256) 728-4870.
The mixed feedback from verified customers reveals important distinctions in service quality. Two particularly satisfied clients awarded 5-star ratings, praising the team for completing work by promised dates, maintaining clean worksites, delivering projects efficiently, and offering fair pricing. These positive experiences highlight consistent execution on communication and craftsmanship for at least some customers.
Customer narratives reveal a technician named Jammie received explicit commendation for reliability and finished work by the promoted dates with high quality results. However, two reviews disclose a starkly different experience spanning multiple years, describing missed appointments and unresolved issues after service calls. One customer with a disabled family member reported ongoing problems despite multiple attempts at contact. These conflicting accounts suggest service consistency may vary depending on scheduling circumstances and project complexity.
What Customers Say
3 of 7 reviewers awarded 5 stars citing fair pricing, same-day completion, and reliable communication. Critical reviews (both 1-2 stars) center on broken promises regarding appointment scheduling, contrasting sharply with positive feedback emphasizing on-time arrivals.
Services
Heating System Installation
New heating unit installation for residential properties, with one reviewer referencing successful unit placement.
AC Repair & Maintenance
Diagnosis and repair of cooling systems, addressing both heating and cooling failures reported by customers.
Ductwork Services
Duct cover installation and modification, with mixed reviews on completed timing and quality outcomes.
Thermostat Installation & Programming
Thermostat setup including locks and programming, though requests for specific features reportedly went unfulfilled.
Emergency Service Calls
After-hours responsive calls for system failures, though scheduling consistency varies by customer report.