Apex Hoover

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Apex Hoover
Apex Hoover operates as an apartment rental community in Hoover, Alabama, serving tenants across the greater Birmingham metropolitan area. With a rating of 3.8 stars from 195 resident reviews, the property provides managed living spaces with on-site maintenance and administrative staff. The office maintains standard weekday hours, opening at 8 AM Monday through Friday and offering Saturday availability until 5 PM. Prospective residents searching for rentals in the Hoover area will find this property situated within the city limits, directly accessible via the main thoroughfares connecting to neighboring communities.
New leadership assumed management responsibilities in April, implementing systematic improvements to the property's maintenance operations and tenant communication protocols. The transition brought enhanced responsiveness to repair requests and visible-property upgrades including renovation work in common areas and unit improvements featuring open floor plans and expanded closet storage. Residents note that these enhancements have arrived without accompanying rent increases, a development several reviewers characterized as uncommon within the current market. The maintenance department operates with dedicated personnel including a chief engineer and specialized subcontractors for plumbing needs.
Resident feedback consistently identifies two staff members by name for exceptional service delivery. Hailee, listed as property manager, receives repeated mentions for proactive communication and follow-up attention to tenant concerns. Freddy, described as the maintenance chief, earns recognition for rapid response capabilities and technical competence across emergency and routine repair scenarios. One reviewer detailed how the team's swift action resolved a pressing issue within the same day, while another highlighted the team's willingness to return and ensure full resolution when initial repairs did not meet expectations.
What Customers Say
Three residents awarded five-star ratings, with all three specifically naming either Hailee or Freddy for their response quality and professionalism. Maintenance teams addressed issues ranging from emergency repairs to multi-visit resolutions, with reviewers emphasizing completion rather than temporary fixes. No negative star ratings appear in the available feedback samples.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 9 AM–5 PM |