Fire & Ice Heating & Air, LLC

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About Fire & Ice Heating & Air, LLC
Fire & Ice Heating & Air, LLC operates from 45 Davenport Highway in Highland Home, Alabama, delivering HVAC solutions to residents and businesses across the Birmingham metropolitan area, Montgomery region, and surrounding communities including Hueytown. This fully licensed and insured contractor maintains 24/7 availability for emergency repairs, a commitment that sets them apart from area competitors who operate on standard business hours. Their service fleet handles both heating systems and cooling equipment, with the company serving as a certified provider for several major HVAC manufacturers.
The contractor differentiates through established brand partnerships with Trane, Oxbox, and American Standard, giving customers access to nationally recognized equipment. Free estimates on new system replacements remove upfront cost barriers, while financing options provide flexible payment pathways for major installations. Their website explicitly promises thorough, unrushed workmanship without cutting corners, a claim reflected in customer reviews that mention technicians took time to explain issues and verify repairs before departing.
Customer reviews name specific technicians who handled varied scenarios: Eric received multiple mentions for arriving on time, explaining repair options clearly, and treating homeowners' pets with respect. Jarred earned praise for following jobs from initial diagnosis through complete installation, including handling a warranty claim on behalf of a customer. Realtor Johnathon Kavanaugh specifically cited technician Tim for communication and timeliness, subsequently referring the company to clients. These individual technician interactions appear frequently in positive reviews and contrast with negative feedback primarily centered on warranty claim disputes.
What Customers Say
41 reviews yield a 3.5-star average, with 4 negative reviews concentrated on warranty claim handling and cost disputes while positive reviews cite specific technicians by name and thorough repair work. Multiple reviewers mention emergency or same-day service, and several customers describe referring the company to others or planning to use them again.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, and repair for cooling system malfunctions including leaks and drainage issues.
Heating System Repair
Furnace repair services addressing heating failures, thermostat issues, and heat pump installations.
New HVAC Installation
Full system replacement using Trane, Oxbox, or American Standard equipment with free estimates and financing available.
Commercial HVAC Services
HVAC solutions for commercial properties including specialized refrigeration and system maintenance contracts.
Duct Cleaning Services
Professional ductwork cleaning targeting odors, mold, and bacteria buildup in residential and commercial airflow systems.