KEN'S APPLIANCE SERVICE

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About KEN'S APPLIANCE SERVICE
Ken's Appliance Service operates in Hueytown, Alabama, as a local appliance repair provider holding a 4.6-star rating derived from 22 customer reviews. The business maintains standard weekday hours from 8 AM to 4:30 PM, closing on weekends. Serving the greater Hueytown area, the company handles repairs across major household appliance categories including ovens, washers, dryers, and dishwashers. Technicians arrive at customer locations within the service region, diagnosing issues and sourcing replacement parts directly with customers.
What distinguishes this contractor emerges through direct customer comparison: reviewers consistently note cost savings averaging fifty percent less than manufacturer-authorized service representatives. The team offers same-day diagnostic visits when contacted before parts arrive, enabling rapid turnaround on repairs. Multiple five-star reviews highlight transparent communication, with technicians calling ahead before arriving and explaining repair processes in understandable terms. Pricing remains competitive against big-box store extended warranties and authorized dealer service calls.
Customer narratives from verified reviews provide insight into service delivery. One reviewer describes Kevin arriving the day after a heating element failure in a clothes dryer, completing repairs promptly at reasonable cost. Another account details Kevin locating the source of a mysterious dishwasher leak that previous attempts failed to identify. A third review recounts same-day oven repair following a Whirlpool warranty denial, with parts shipped from Arkansas and installation completed upon arrival. These specific scenarios illustrate the practical response times and diagnostic expertise valued by local customers.
What Customers Say
Six of eight displayed reviews award five stars, citing same-day service, transparent communication, and pricing significantly below manufacturer-authorized repair costs. Single-star feedback references a ninety-dollar service call fee and uncertainty around GE Profile refrigerator coverage. Positive reviews consistently name the technician Kevin and describe professional, punctual service.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |