R & K Heating/Cooling, Inc.

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About R & K Heating/Cooling, Inc.
R & K Heating/Cooling, Inc. operates from Hueytown, Alabama as a residential HVAC contractor holding a 3.9-star average rating across seven customer reviews. The business maintains around-the-clock availability, serving homeowners seven days per week including weekends and holidays. While specific licensure details and founding history remain unverified in public records, customer testimonials reference the team as a father-and-son operation, suggesting multi-generational involvement in the trade. The company focuses primarily on household heating and cooling systems, handling both emergency repairs and planned equipment replacements for aging infrastructure.
Without a dedicated business website, detailed information regarding manufacturer partnerships, specialized certifications, or workmanship guarantees remains limited. Available customer feedback indicates the contractor prioritizes right-sizing equipment for older homes with existing ductwork constraints rather than pushed toward higher-margin upgrades. One reviewer specifically notes the team avoided recommending an expensive high-efficiency unit when the property's existing ductwork could not support it, demonstrating practical sizing considerations. The lack of online presence makes independent verification of service offerings, warranty terms, or energy-rebate participation difficult.
Customer reviews surface several specific scenarios worth noting. One reviewer describes a technician explaining each diagnostic step during service, while another mentions the team removing an old unit and cleaning up after a new system installation. Positive reviewers particularly emphasize prompt response times and willingness to answer questions about repair options. However, two negative reviews raise serious concerns: one customer describes being charged over $1100 for refrigerant that leaked within a day without the leak ever being fixed, while another describes extreme scheduling chaos and an employee named Krissy hanging up during a call. These contrasting experiences suggest highly variable service quality.
What Customers Say
Four of seven reviewers award five stars, praising prompt same-day arrivals, thorough explanations, and honest equipment recommendations for older homes. Negative reviews cite billing discrepancies and a refrigerant leak returning within 24 hours, plus scheduling chaos with last-minute appointment changes.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Unit Replacement
Full system removal and installation, including old unit disposal and ductwork compatibility assessment.
Refrigerant Leak Repair
Diagnosis and repair of cooling system leaks, though one review cites incomplete fixes.
Emergency HVAC Repair
24-hour availability for heating and cooling emergencies across Hueytown.
System Diagnostics
Component-level troubleshooting with step-by-step explanation of findings to homeowners.
Preventive Maintenance
Tune-ups and seasonal checks to extend equipment lifespan.