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Claim This BusinessFarnell Heating & Air Conditioning Inc. has served Mobile, Alabama residents since establishing operations in the area, holding proper licensing to perform residential and light commercial HVAC work throughout the region. The company maintains a 4.0-star rating across 42 customer reviews, reflecting a pattern of mixed experiences that prospective clients should weigh carefully. Operating Monday through Friday from 8 AM to 4:30 PM, Farnell provides standard business hours with 24/7 emergency support available for urgent heating and cooling needs. As a Lennox Network Dealer, the company carries a full line of Lennox-branded equipment including air conditioners, furnaces, heat pumps, and indoor air quality solutions.
What distinguishes Farnell from other Mobile-area contractors is their status as an authorized Lennox dealer, which provides access to manufacturer-backed warranty programs and financing options for new equipment installations. The website indicates they offer HVAC service agreements and home energy audits as additional offerings beyond standard repair and maintenance. They also provide indoor air quality solutions including air filtration, ventilation systems, and humidifiers to address year-round comfort concerns specific to the Gulf Coast climate.
Customer experiences reveal contrasting service levels. Lauren Mckay reported a technician arrived promptly during a heat wave, explained the repair process clearly, and followed up the next day to ensure the system remained operational. Laurie Gartman Koss called on a Sunday when her air conditioner failed to cool, and a technician reached her home within two hours during extreme Gulf Coast heat. Other reviewers, however, cited concerns with warranty requirements and pricing transparency that prospective clients may want to discuss before signing any service agreement.
Of 42 reviews, approximately half award 5 stars citing prompt response times and clear communication, while 1-star reviews raise concerns about warranty enforcement policies and pricing transparency on older equipment. Customers praising service mention same-day arrival during heat waves and weekend availability.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
diagnosing and repairing cooling system issues, performing seasonal maintenance tune-ups to maintain efficiency.
heating system diagnostics, repair, and preventative maintenance services for furnaces and heating equipment.
full system replacement and new equipment installation including load calculations and proper sizing.
installation, repair, and maintenance of Lennox heat pump systems for year-round climate control.
air filtration, ventilation upgrades, and humidifier/dehumidifier installation for Gulf Coast humidity management.
after-hours emergency service for heating and cooling system failures in residential settings.
ongoing maintenance contracts that may affect warranty coverage; terms should be reviewed before signing.
assessment services to evaluate overall HVAC efficiency and identify improvement opportunities.