Jackson Supply Co

Jackson Supply Co operates as a wholesale HVAC distributor from its Mobile, Alabama location at 10 West RD, carrying a 4.3-star rating from 16 verified reviews. Founded to serve the construction and repair trades along the Gulf Coast, the company stocks indoor units, outdoor units, and the full spectrum of air conditioning components that licensed contractors need for residential and light commercial work. While walk-in retail customers occasionally purchase direct, most transactions flow through established contractor accounts.

What distinguishes Jackson Supply Co is the hands-on approach its counter staff takes with every visitor. Multiple reviewers describe employees personally loading purchased items into vehicles, a service rare among distributors. The team, particularly staff members Richard and Damien, walks customers through part selection and has been known to suggest additions to orders that buyers had not considered. Account setup is available for contractors who purchase regularly, and the yard provides ample space for maneuvering trucks and trailers during pickups.

The depth of loyalty from longtime customers surfaces repeatedly in reviews. Benny Woods describes purchasing from Jackson Supply for 15 years, calling the staff consistently helpful. Adric Bush specifically credits Mr. Richard with going above and beyond for his heating and air company, providing insightful service beyond a standard transaction. The Woke Unicorn notes that staff members have added items to her orders she had not anticipated, suggesting genuine investment in helping customers succeed with their projects.