Alabama Heating, Air Conditioning & Refrigeration Board

The Alabama Board of Heating, Air Conditioning & Refrigeration Contractors serves as the statewide licensing authority for HVAC professionals, headquartered at 100 North Union Street in Montgomery. The board maintains the official registry of licensed contractors across Alabama, verifies continuing education credits, and handles consumer complaints against registered HVAC companies. Established to protect residents, the board operates Monday through Friday from 8 AM to noon and 1 PM to 5 PM.

This regulatory office differentiates itself through its robust online verification systems and public database. Homeowners can search for licensed contractors, file formal complaints, and access disciplinary records free of charge. The board publishes recent enforcement actions, providing transparency for consumers researching potential hires. Licensees access their online profiles for CE hour tracking and renewal processing.

Customer experiences reveal a division between those who reached the board successfully and those who struggled. Craig King, a builder in Prattville and Millbrook, received responsive service when verifying a contractor's credentials. Brandon Byers and Linda Anderson describe the staff as consistently helpful with questions. However, multiple reviewers, including Wayne and Zoe McCrear, report difficulty reaching anyone by phone after repeated attempts.