1st Choice Heating and Cooling

1st Choice Heating and Cooling has served Pelham and the greater Shelby County area for over two decades, building a reputation as a 24/7 emergency responder for residential and light commercial customers. The company holds an A+ rating with the Better Business Bureau and maintains a 4.7-star average across 68 customer reviews, reflecting consistent service quality in a region where summer temperatures regularly push HVAC systems to their limits. Technicians are licensed and insured, and the company operates around the clock Monday through Saturday with reduced Sunday hours.

The contractor differentiates itself through Same-day service availability and a written warranty on workmanship that extends up to 10 years on new system installations. Multiple reviewers specifically mention financing options and the owner's willingness to work with customers on affordability, particularly during emergency situations when households face extreme indoor temperatures.

Customer reviews name specific technicians who delivered exceptional service. Francisco earned praise for thorough diagnostics on a multi-unit system failure during an August heat wave when indoor temperatures exceeded 80 degrees. Sonny, identified as the owner, personally ensured payment arrangements were manageable for a family facing a complete AC failure. Justin arrived within an hour of an emergency call, resolving the issue same-day. DJ received recognition for troubleshooting problems left unresolved by previous service calls.