Does Johnstone Supply sell to homeowners directly?

Yes, but their contractor-focused model means retail customers often pay 2-3 times more than contractor prices.

What HVAC brands does this Pelham location carry?

They stock furnace, mini-split, and split system equipment across residential and commercial categories.

Can I get same-day parts at this location?

Multiple reviewers confirm the Pelham branch had parts in stock, enabling same-day AC repairs.

Why did reviewers mention paying more than expected?

Contractor wholesale pricing applies to licensed contractors; retail customers receive different pricing.

Are the staff helpful despite pricing concerns?

Reviewers consistently describe the staff as helpful and friendly, with one noting a technician expressed surprise at the prices charged.

Johnstone Supply

Heating equipment supplier

3.5(26 reviews)

2200 Commerce Cir, Pelham, AL 35124

(205) 988-3440

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About Johnstone Supply

Johnstone Supply branch 139 serves the Pelham, Alabama area as a heating equipment supplier, operating Monday through Friday from 7 AM to 5 PM. With 26 customer reviews generating a 3.5-star average rating, this location stocks HVAC components including blower fan motors, capacitors, fan blades, and complete furnace and mini-split systems for both residential and commercial applications. The business maintains an extensive inventory of field-installed accessories, multi-zone and variable capacity systems, and extended warranty options for contractors.

This supplier differentiates itself by serving primarily licensed HVAC contractors rather than retail homeowners, offering wholesale pricing on equipment and parts to professional buyers. Their website features commercial split systems, manufactured housing units, and single-packaged systems alongside residential air handlers and evaporator coils. The training calendar and AHRI System Selector tools indicate a focus on supporting contractor partnerships rather than consumerDIY projects.

What Customers Say

Among 26 reviews, customers consistently note that retail homeowners experience significantly higher pricing than contractor customers, with multiple reviewers reporting costs two to three times higher than online retail prices. Positive feedback frequently mentions helpful and friendly staff, while critical reviews highlight frustration with pricing disparities for non-contractor shoppers.

3.5 · 26 reviews

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