Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an authorized Lennox dealer and parts distribution center serving Pelham, Alabama and the greater Birmingham metropolitan area. The location maintains a 4.8-star rating compiled from 39 customer reviews, reflecting consistently positive experiences across both residential and light commercial equipment needs. The store is open Monday through Friday from 7:30 AM to 4:30 PM, providing parts, equipment sales, and technical consultation during standard business hours.

This distributor distinguishes itself through rapid parts procurement and direct manufacturer access as a Lennox Parts Plus location. Reviewers frequently cite the ability to obtain hard-to-find components quickly, with one customer noting a callback within 15 minutes of inquiring about availability and pricing. The staff includes multiple named technicians recognized for their product knowledge and ability to match customers with correct parts on the first visit, minimizing diagnostic repeat trips common in equipment repairs.

Multiple reviewers specifically commend individual team members for same-day problem resolution. Barry White described Steven and Jeff as professionals who resolved his issue without delays, while Albert praised Geoff and Stephen for their expertise during a parts procurement visit. Chris Lash documented a scenario where he received a complete price and availability breakdown within 15 minutes of his inquiry, illustrating the responsive service model that generates consistent five-star feedback.