Johnson Heating and Cooling

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Claim This BusinessAbout Johnson Heating and Cooling
Johnson Heating and Cooling has served Scottsboro and the surrounding Northeast Alabama communities for 46 years as a family owned and operated business. Holding an AL State Certification (#89464), this contractor maintains a 4.8 average rating across 395 client reviews, reflecting consistent service quality over nearly five decades of operation. The company provides heating and cooling system sales, professional installation, and ongoing service backed by licensed, bonded, and insured technicians.
This contractor stands as the most awarded TVA heat pump dealer in the seven-state Tennessee Valley region, winning the valley-wide award for Most Heat Pumps Installed four times through the Energy Right Heat Pump program. Their Northeast Alabama district award spans nine consecutive years, and they additionally earned TVA's QCN Volume Award and recognition for Highest Grade Point Average on First Time Inspections. Beyond heat pumps, the company offers replacement windows and attic insulation services with financing options available.
Customer reviews highlight specific technicians including Brad Phillips, whom multiple clients describe as professional, punctual, and skilled. One reviewer recounted how Phillips arrived 15 minutes early during frigid weather, operating space heaters to keep the household comfortable while replacing ductwork and installing a new heating and cooling system. Another review described a similarly thorough window replacement project where the team cleaned continuously throughout the installation and ensured every window was perfectly leveled and tested.
What Customers Say
Four hundred twelve of 395 reviewers awarded five stars, citing the company's honest quoting process, personal follow-up calls from leadership, and technician dependability. Negative feedback addresses pricing while positive feedback emphasizes Brad Phillips' professionalism and the company's thorough installation standards.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| WednesdayToday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Heat Pump Sales, Service and Installation
Full-scale heat pump system sales, professional installation, and ongoing service with TVA award-winning expertise.
Central Air Conditioning Repair and Maintenance
AC diagnostics, repair, and preventive maintenance for all major brands and system types.
Heating System Service and Repair
Furnace and heating equipment repair, tune-ups, and part replacement services.
Window Replacement
Complete window replacement including custom sizing, professional installation, and post-installation testing.
Attic Insulation Upgrades
Attic insulation assessment and installation to improve home energy efficiency.
Emergency Repair Service
24-hour emergency repair coverage for equipment originally installed by their team.
In-Home Consultation
Free in-home consultation for system sizing, product selection, and quote preparation.
Financing Programs
Flexible financing options available for qualified homeowners.