Professional Comfort Heating and Cooling Services

Professional Comfort Heating and Cooling Services operates as an air conditioning contractor serving Shelby, Alabama, and nearby communities. The business maintains around-the-clock availability, with every day listed as open 24 hours. Across 16 customer reviews, the company has earned a 4.1-star average rating. Customers consistently describe interactions with team members who answer service calls promptly and arrive within scheduled windows. One reviewer noted a technician returned a call within 10 minutes after 7pm and arrived between 11am and noon the following day, describing the service call fee as very reasonable after a thorough system check. Another client mentioned the business replaced an aging unit at their residence, calling the team professional, responsive, and a pleasure to work with.

Eric serves as the primary technician referenced in customer reviews, with multiple clients specifically praising his knowledge and honesty. A reviewer whose family contacted the business twice described Eric as very knowledgeable and honest, noting the team saved them money on both occasions while proving dependable. The business handles residential cooling system repairs and replacements, with reviewers mentioning same-day turnaround for diagnostic visits and repairs. The team operates 24 hours daily to handle emergency calls when cooling systems fail during Shelby's hottest months.

Customers describe specific scenarios where the team resolved problems other contractors could not address. One reviewer noted Eric installed their current AC unit approximately 11 years ago and returned in July 2022 after a power surge damaged the system, diagnosing the issue during a same-day visit. Another client simply stated the technician found the problem right away and had them up and running the same day. These accounts reflect the company's focus on timely repairs and diagnostic accuracy.