SERVPRO of Lee County
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Claim This BusinessAbout SERVPRO of Lee County
SERVPRO of Lee County has earned a 4.8-star average across 97 verified customer reviews since opening for service in the Smiths Station area. The franchise operates under SERVPRO Industries, a nationally recognized brand with trained technicians and documented response protocols that allow crews to mobilize quickly. SERVPRO of Lee County serves Smiths Station and the broader Lee County community, including the city of Auburn, providing water damage restoration around the clock every day of the week. Homeowners in this part of east Alabama rely on this crew for faster response than most independent contractors can offer during active water emergencies.
What separates SERVPRO of Lee County from smaller water mitigation crews is access to a system-wide supply chain, standardized training, and commercial-grade extraction and drying equipment that the franchise model guarantees. The crew operates under a national brand framework, which means documented procedures and consistent documentation at every stage of a claim. Because SERVPRO is a franchise, the branch benefits from brand partnerships with major insurers, giving adjusters a familiar process to work with when processing coverage for water damage, fire cleanup, and mold remediation claims.
What Customers Say
All seven named reviewers awarded 5-star ratings and specifically described technicians by name, with Edwin, Eva, and Devin appearing most frequently across reviews. Positive mentions consistently cite two qualities: rapid same-day arrival and thorough documentation of the mitigation process. Reviewer Charles Sanders is the only reviewer to describe post-fire HVAC cleaning specifically.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Water Extraction
Immediate removal of standing water using commercial-grade pumps and extraction equipment to prevent further saturation.
Structural Drying & Dehumidification
Controlled drying of walls, floors, and insulation with industrial dehumidifiers and air movers to meet moisture verification standards.
Water Damage Cleanup & Tear-Out
Removal of saturated drywall, flooring, and damaged materials before sanitization and structural restoration.
Post-Fire HVAC & Ductwork Cleaning
Systematic removal of registers, back-flowing return lines, and brushing ductwork to clear soot and fire-related particulates.
Antimicrobial Treatment of Structural Materials
Application of EPA-registered antimicrobial agents to treated wood and framing to inhibit microbial growth after water exposure.
Documentation for Insurance Claims
Photographic and written records of damage scope and restoration progress provided to homeowners and insurance adjusters.