Patriot Heating & Cooling, LLC

Patriot Heating & Cooling, LLC has built a reputation in Troy, Alabama as the contractor homeowners call when their cooling systems fail during the intense summer months. With 60 verified five-star reviews, this locally operated business maintains a 4.9 rating that reflects consistent quality service. The company operates Monday through Friday from 6:30 AM to 6 PM, with Saturday hours until 4 PM and Sunday availability for emergency calls between noon and 3 PM. Owner Mr. Atwell and his team, including technicians Wallace and Dylan, prioritize arriving at customers homes the same day they call, a promise that reviewers confirm is consistently kept.

What distinguishes Patriot Heating & Cooling from larger competitors is their direct owner involvement and commitment to transparent pricing. Multiple reviewers specifically mention receiving honest advice that saved them money, and the owner himself answers phone calls personally rather than routing everything through a dispatch system. The business handles both heating and cooling repairs, with recent installations including new split systems for customers who needed fast turnaround between call and installation.

Customer stories from reviews reveal the real-world value this team provides. When one family with a newborn lost heat during extremely cold weather, Dylan arrived within an hour and had their system heating again. Another customer describes waiting only 30 minutes for Wallace to arrive after calling, with the repair completed the same day. A property manager who has worked with the company for over a year specifically cites their honesty, integrity, and the best pricing in the area as reasons they continue to rely on Patriot for multiple properties.