Buckner Plumbing
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Claim This BusinessAbout Buckner Plumbing
Buckner Plumbing & Heating Co., Inc. operates in Trussville, Alabama, holding a 3.2-star average rating across nine client reviews. The contractor welcomes residential and light commercial customers Monday through Thursday from 7 AM to 5 PM, with reduced Friday hours until 3:30 PM. Weekend service is not available. Prospective clients can reach the office at (205) 655-8119 or visit bucknerhvac.com for initial inquiries.
The company provides both plumbing and heating, ventilation, and air conditioning services under a single roof, allowing homeowners to coordinate pipe repairs alongside climate-control needs without managing separate contractors. Website content is limited, and the business does not prominently advertise specialized certifications, manufacturer partnerships, or guarantee programs on its primary digital presence. Interested customers should verify specific service offerings and equipment warranties directly with staff during initial contact.
Recent client feedback highlights varied service experiences. Micah Nash reported a very pleasurable first encounter with a technician named Walter, expressing intent to retain the company for future needs. Taylor Poteete described the primary contact as professional, personable, and offering competitive pricing. However, Edward Barrett documented significant frustration after multiple voicemail attempts went unanswered for over a week, with a promised callback that never materialized. Amber Maddalena cited concerns about employee training methods and workplace management practices. These contrasting accounts suggest that response times and service consistency may fluctuate depending on crew availability and scheduling demand.
What Customers Say
Three of six reviewers awarded five-star ratings, with Mic ah Nash and Taylor Poteete praising specific technicians by name and fair pricing. Negative reviews center on responsiveness, with two clients documenting missed callbacks and failed appointment arrivals. Danny Swader contributed the sole four-star review, noting personal involvement in building the company's foundation. No reviewers mentioned emergency service, pricing transparency, or diagnostic expertise.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| FridayToday | 7 AM–3:30 PM |
| Saturday | Closed |
Services
Plumbing Repair & Maintenance
Leak detection, pipe replacement, fixture installation, drain cleaning, and general plumbing system upkeep for residential properties.
Heating System Service
Furnace maintenance, repair, and seasonal preparation to ensure reliable heat output during Alabama winters.
Air Conditioning Installation
New AC unit installations, system sizing, and efficiency recommendations for Trussville area homes.
AC Repair & Maintenance
Cooling system diagnostics, refrigerant checks, filter replacement, and performance tune-ups before summer peaks.
System Inspections
Comprehensive evaluations of existing HVAC and plumbing infrastructure to identify potential failures before they occur.
Emergency Response
Limited confirmation of urgent service availability; direct inquiry required due to mixed client feedback on response times.
Commercial HVAC Services
Heating and cooling solutions for small commercial properties beyond standard residential Scope.