Mark Rogers Heat & Air
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About Mark Rogers Heat & Air
Mark Rogers Heat & Air operates as an air conditioning contractor serving Benton, Arkansas and surrounding communities. The business holds a 4.3-star rating compiled from 25 customer reviews, reflecting a pattern of generally positive service experiences. Operating hours run Monday through Friday from 7 AM to 4 PM, the company focuses on residential and light commercial heating and cooling needs within the regional service area.
Customer reviews reveal a service team that responds quickly to emergency situations. One reviewer describes a same-day heater motor replacement completed during winter weather conditions, with the technician sourcing a replacement motor from Hot Springs and completing repairs within hours. Another reviewer notes punctual appointment arrivals and competitive, fair pricing on recommended repairs. The company handles standard diagnostic work, system replacements, and routine maintenance for heating and cooling equipment.
Specific service scenarios from reviewers include a technician who performed Freon level checks and cleared an AC output clog during an initial service call. Another reviewer recounts same-day arrival during cold weather when their heating system failed. These accounts demonstrate responsive service for both cooling and heating emergencies, with the company working to complete repairs within tight timeframes.
What Customers Say
20 of 25 reviewers gave 5-star ratings, praising same-day emergency response, diagnostic skill, and competitive pricing. Negative feedback centers on follow-up communication delays and a rusted drip pan issue that required a return visit.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, Freon level checks, filter replacement, and system tune-ups for residential cooling systems.
Heater Repair & Replacement
Heating system diagnostics, motor replacement, and full heater unit installation including same-day emergency service.
System Installation
New AC and heating unit installation, with one reviewer describing a complete new unit installed within a day.
Emergency Service
Same-day response for heating and cooling emergencies, as noted by multiple reviewers describing urgent situation callouts.
Drain Pan Service
AC drain pan inspection, cleaning, and replacement for rusted or clogged drip pans causing water leaks.