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Claim This BusinessKramer & Company Mechanical has anchored its presence in Bentonville, Arkansas, delivering licensed plumbing and HVAC solutions to Northwest Arkansas homeowners for over two decades. The company maintains an exceptional 4.9-star rating drawn from 157 client reviews, reflecting a track record of transparent pricing and dependable workmanship. Serving communities across Bentonville, Rogers, Fayetteville and the surrounding region, the team handles everything from emergency leak repairs to complete system installations, operating Monday through Friday from 8 AM to 5 PM.
What distinguishes Kramer from regional competitors is their commitment to comprehensive residential service without hidden costs. Several reviewers specifically mentioned the company's service policy where clients avoid additional charges if the same issue requires a return visit. The crew also performs beyond contracted scope, cleaning furnace closets, addressing secondary plumbing problems, and resolving complex gas fireplace malfunctions that stumped other contractors. Their multi-trade capability allows homeowners to rely on one trusted team for both plumbing and comfort system needs.
Customer narratives from verified reviews reveal the technical skill driving their reputation. Tim, named by reviewer Danny Cheney, arrived first thing the next morning to repair a severe underground water leak flowing at 13 gallons per minute, restoring municipal water service within hours. Another technician resolved a non-functional garbage disposal and stubborn drain clog in under an hour for J.L. Watts, while Dave E's review specifically praised a technician who fixed a gas fireplace issue that previous contractors could not diagnose. These named scenarios underscore why Northwest Arkansas residents repeatedly choose Kramer for both routine service and complex emergencies.
All twelve published reviews award 5 stars, with zero negative ratings recorded. Three reviewers specifically mention emergency response, including same-day arrival for critical water leaks. Technicians Tim and one unnamed tech receive direct name-checks for resolving problems other contractors could not fix. Price transparency appears as a recurring theme, multiple reviewers describe services as affordable with no unexpected charges.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |