Fitz Service Company

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About Fitz Service Company
Fitz Service Company operates from Bryant, Arkansas, serving Saline County and surrounding communities including Benton, Alexander, and Traskwood with residential and light commercial HVAC work. Across 11 documented customer reviews, the company holds a 4.6-star rating with every reviewer assigning five stars. Technicians Chris, Cole, and the Fitz Brothers crew handle installs, repairs, and annual maintenance across all major heating and cooling brands. The company maintains weekday business hours from 7 AM to 5 PM, Monday through Friday.
Customer feedback points to several distinguishing practices at Fitz Service Company. Multiple reviewers highlight the team is quick to diagnose problems other contractors missed, including a ductwork overhaul and HVAC unit replacement that one customer described as exceptional. Heat pump expertise surfaces repeatedly, with one reviewer noting Chris spent time explaining thermostat settings and system operation after installation. The company also handles mini-split systems and attic coil replacements, offering estimates that several customers said came in lower than competing bids from other local shops.
Named technicians Chris and Cole earn consistent recognition across reviews. Kirk Armitage praised their clean, professional installation of a new AC system, while the Lindblads singled out Chris for making house calls to resolve thermostat confusion on a new heat pump, taking time to educate the homeowner on system operation. Monte Grist described how Chris and Cole responded quickly to assess struggling units, ultimately upsizing one to better handle demand. Manudeep Manudeep credited the crew with replacing all ductwork alongside new HVAC units, calling the workmanship unmatched. These scenarios illustrate the company's ability to manage both straightforward replacements and more complex retrofits involving ductwork modifications.
What Customers Say
All 11 reviews award five stars, with Chris and Cole named most frequently alongside Fitz Brothers. Customers cite honest assessments, timely arrivals, and pricing that beats local competition. Two reviewers specifically credit the team with resolving issues that previous contractors could not fix.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
AC and Heating Installation
New system installation for residential and light commercial properties, including unit sizing, placement, and startup verification.
HVAC Repair and Troubleshooting
Diagnostic services to identify failing components, with honest assessments of whether repair or replacement makes more sense.
Heat Pump Systems
Sales, installation, and support for heat pump setups, including thermostat education for homeowners new to the technology.
Mini-Split and Ductless Systems
Installation of ductless mini-split units and attic coils for homes without existing ductwork or needing supplemental cooling.
Ductwork Replacement and Modification
Complete ductwork overhaul to support new HVAC units, improving airflow and system efficiency.
Preventive Maintenance and Inspections
Annual cleaning and inspection services designed to extend equipment life and catch developing issues early.