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Claim This BusinessMiddleton Heat & Air has served Conway, Arkansas and the surrounding Faulkner County community since 1981, building a reputation as a trusted residential climate control specialist. The company holds state HVAC licensing and maintains an A+ rating with the Better Business Bureau, reflecting decades of consistent service quality. With 424 customer reviews averaging 4.9 stars, Middleton has become the go-to cooling and heating provider for homeowners in Conway, Mayflower, and Greenbrier, handling everything from routine seasonal tune-ups to complete system replacements.
What distinguishes Middleton Heat & Air from other regional contractors is their commitment to transparent service and customer education. Technicians arrive with parts stocked on their service vehicles, often completing repairs in a single visit, as demonstrated when technician Wes recently resolved a heating emergency with a Nest thermostat adjustment. The company offers flexible payment options at the time of service and stands behind their repairs with a workmanship guarantee. Their 24-hour, 7-day availability means Conway residents never face a cooling crisis without rapid response, whether during summer heat waves or unexpected winter cold snaps.
Customer stories from Conway homeowners reveal technicians who treat clients like family. Linda Flowers described technician Damon arriving with diagnostic questions, working quickly to identify the problem, and staying until the system ran perfectly. During a January cold snap, technician Wes saved a household by finding the issue immediately and adjusting their Nest to prevent frozen pipes. Reviewers consistently praise technicians who explain what went wrong, show the faulty part, and advise on preventing future problems, making what could be a stressful repair into a straightforward, educational experience.
All seven named reviewers gave 5-star ratings, with technicians Phillip, Philip, Damon, and Wes specifically praised for explaining issues clearly and arriving with parts already in stock. Three reviewers mention same-day service during urgent situations, and two note the convenience of on-site payment options.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |