Heritage Heating and Cooling LLC
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About Heritage Heating and Cooling LLC
Heritage Heating and Cooling LLC operates as a locally owned HVAC contractor in Fayetteville, Arkansas, holding a perfect 5-star rating across 19 verified customer reviews. The business provides heating and cooling services to residential clients throughout Washington County and the surrounding Northwest Arkansas region, including nearby communities such as Springdale and Rogers. Their service fleet responds to calls Monday through Saturday with extended evening hours on weekdays, accommodate same-day requests when capacity allows, and maintain transparent pricing on all repairs and installations.
What distinguishes Heritage Heating and Cooling from competing contractors in the region is Lawrence, the lead technician, who brings prior experience teaching HVAC fundamentals to his field work, a background that surfaces repeatedly in customer feedback as a willingness to explain system operations and maintenance requirements. The company offers semi-annual maintenance agreements designed to keep residential systems operating efficiently throughout Arkansas humid summers and occasional winter cold snaps. Their service menu includes new equipment installation, heat pump systems, air conditioning maintenance, dryer vent cleaning, and service agreements for ongoing system care.
Reviewer accounts provide specific examples of service scenarios. Cassie Dernoll described scheduling a gas fireplace inspection with only nine days before her home closing, noting Lawrence provided mortgage lender documentation along with system maintenance guidance. Amy Rouse recounted calling late at night during a frigid weather event and having a new heating system installed by the following day. Multiple reviewers referenced after-hours emergency calls during extreme summer heat, with Lawrence arriving promptly to restore air conditioning functionality. Courtney Gwaltney specifically mentioned Saturday availability, while Jessica Mashburn noted a follow-up call confirming system performance ahead of incoming weather changes.
What Customers Say
All eight featured reviewers awarded 5-star ratings, with Lawrence or Larry named as the responding technician in every account. Four reviewers explicitly described emergency or after-hours service scenarios including same-day AC repair during summer heat waves and late-night heater installation during cold weather. The most frequently referenced service qualities across reviews are technical knowledge, fair pricing, clear communication, and fast turnaround times.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–3 PM |
Services
AC Repair and Maintenance
Diagnostic services, refrigerant recharging, and tune-ups for air conditioning systems experiencing insufficient cooling or complete failure.
Heating System Repair and Replacement
Furnace diagnostics, repair, and new heater installation including emergency replacements during cold weather events.
Heat Pump Installation
Professional heat pump system installation for residential properties, with options for budget-conscious replacements.
Semi-Annual HVAC Maintenance Service
Bi-annual preventive maintenance covering both cooling and heating systems to ensure year-round efficiency and prevent unexpected failures.
Service Agreements
Ongoing maintenance contracts providing scheduled service visits, priority scheduling, and reduced repair costs for subscribers.
New HVAC Equipment Installation
Complete new heating and cooling system installation for existing homes and new construction projects.
Dryer Vent Cleaning
Interior dryer vent cleaning service to improve appliance efficiency and reduce fire hazard risks in residential laundry setups.
Gas Fireplace Inspection
Inspection and certification services for gas fireplaces, including documentation for mortgage lender requirements and home sale closings.