Arkansas Refrigerated Services

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About Arkansas Refrigerated Services
Arkansas Refrigerated Services operates from Fort Smith as a cold storage and refrigeration specialist serving commercial clients across Sebastian County and the broader Arkansas-Oklahoma border region. The facility has accumulated 175 customer reviews yielding a 3.4-star average rating, with loading dock operations running around the clock Monday through Friday. Founded to serve the logistics and cold-chain distribution needs of regional suppliers, the business provides temperature-controlled storage and loading capabilities for businesses requiring preserve-grade handling.
What distinguishes this facility is its continuous operation model, offering overnight parking and 24-hour loading access that many comparable facilities in the region do not match. The Fort Smith location sits near the rail line, providing integrated access for shippers combining truck and rail transport. Staff maintains organized check-in processes and multiple dock doors to accommodate simultaneous loading activity.
Customer experiences vary significantly. Reviewers who reported positive visits noted friendly staff at doors 7 and 15, efficient unloading starting at 7 a.m., and organized dock assignment systems. One driver with a 1:30 p.m. appointment reported receiving dock call-in by 2:50 p.m. However, multiple long-haul drivers described waits extending beyond 20 hours for full loads, tight dock maneuvering space, and vehicle damage concerns from potholes near door 16.
What Customers Say
Just over half of reviewers gave 4 or 5 stars, praising staff friendliness, organized check-in processes, and overnight parking availability. Negative reviews, primarily from long-haul truck drivers, cite extended loading delays averaging over 25 hours per load, insufficient parking for semitrucks, and tight dock spaces causing equipment wear.
Working Hours
| SundayToday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Closed |
Services
Cold Storage Warehousing
Temperature-controlled storage for perishable goods and preserve-grade inventory requiring specific climate conditions.
Truck Loading & Unloading
Dock access for semi-trucks with scheduled appointment times and drive-through loading services.
Overnight Truck Parking
Secured parking available overnight for delivery trucks with scheduled morning assignments.
Multi-Dock Operations
Multiple dock doors (doors 7, 13, 15, 16) enabling simultaneous loading activity.
Check-In & Processing
Organized intake process with professional desk clerks and structured appointment scheduling.
Rail Access
Facility location near railroad tracks supports combined truck-rail shipping options.