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Claim This BusinessLocke Supply Co in Fort Smith operates as a multi-trade distribution center serving contractors and homeowners across plumbing, HVAC, and electrical disciplines. The location at #144 carries an average rating of 4.6 stars drawn from 55 customer reviews, placing it among the more established supply operations in the Arkansas River Valley. Reviewers consistently reference the Fort Smith store as a go-to source when tackling residential repairs, with multiple commenters noting they travel from surrounding communities specifically to source hard-to-find components.
The Fort Smith branch organizes inventory through multiple navigation pathways including brand, manufacturer, and product category browse options. A notable offering is the Design Center referenced on their homepage, suggesting project planning assistance for contractors undertaking renovations. The store maintains accounts for commercial customers with access to BillTrust online invoicing, a system that allows registered contractors to manage billing relationships efficiently.
Customer stories from reviewers name specific team members who delivered above-and-beyond assistance. Gerald helped a customer verify compatibility for a tankless hot water heater installation, walking through component selection when the homeowner felt uncertain about their parts choice. Leonard and his HVAC crew receive consistent mentions for efficient turnaround, with one reviewer noting they were back on site quickly after picking up needed equipment. Paul with the electrical team earns praise for creating a no-pressure atmosphere where customers feel comfortable asking technical questions.
Four of eight detailed reviews explicitly mention staff expertise as a primary reason for returning, with customers noting they ask questions and receive knowledgeable answers. Positive reviews cite quick in-and-out service and problem-solving guidance, while the two one-star reviews describe isolated incidents involving inventory availability and a checkout confrontation rather than product quality.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | 7:30 AM–12 PM |
Pipes, fittings, fixtures, and water heaters including propane and tankless units in stock.
Residential HVAC parts and equipment with knowledgeable staff to assist with identification.
Wire, breakers, and electrical hardware with dedicated counter staff.
Commercial accounts offering exclusive pricing and BillTrust online invoicing for registered contractors.
Project planning support for contractors through the Design Center offering.
Mobile application for product lookup and account management access.
Billing relationships with invoicing capabilities to registered contractor customers.