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Claim This BusinessRheem operates as a heating and cooling contractor serving Fort Smith, Arkansas and surrounding communities. The company holds an average rating of 3.8 stars across 12 customer reviews, offering both residential and commercial HVAC solutions. Their service menu includes air conditioner installation, furnace replacement, and system maintenance for homeowners and businesses throughout the metro area.
Rheem differentiates itself through manufacturer-direct pricing on equipment, access to tax credit-eligible systems, and ongoing rebate programs for qualifying installations. The company emphasizes sustainability-focused HVAC solutions, partnering with customers seeking energy-efficient heating and cooling upgrades. Their inventory includes major brand air conditioners and furnaces suitable for Arkansas climate demands.
Customer experiences reveal mixed service outcomes. Patricia Barnes purchased a system in July 2018 and reports recurring evaporator coil failures requiring three replacements, with allegedly warranty-covered repairs resulting in unexpected costs. Braden Echols describes warranty service as expensive and frustrating following repairs on a newer unit. Michelle Johnson awarded a five-star rating citing excellent service, though without specific details. The contrast between positive and negative experiences suggests service quality may vary by job complexity and timing.
Of 12 reviews, 2 customers awarded 1-star ratings citing warranty complications and repair costs, while 1 reviewer gave 5 stars for excellent service. Negative feedback focuses on unresponsive warranty claims and coil replacement failures, whereas positive reviews lack detailed descriptions.
Full AC unit sales and professional installation for residential and commercial properties across Fort Smith.
Heating system sales and furnace installation for homes and businesses in the metro area.
Regular HVAC maintenance services to extend system lifespan and maintain efficiency.
Repair services for system failures, though customer reviews indicate varying response times.
Manufacturer warranty claim submission and processing for covered equipment repairs.
Sustainability-focused system options including tax credit-eligible installations.
Heating and cooling services tailored for commercial buildings and business facilities.