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Claim This BusinessTake 5 Oil Change operates as the franchise location #648 at 3500 Massard Rd in Fort Smith, Arkansas. The business holds a 4.5-star rating compiled from 862 customer reviews, reflecting years of consistent service in the River Valley community. Technicians at this location serve vehicle owners across Fort Smith, Van Buren, and the surrounding Benton County area, providing standardized oil change procedures backed by the Take 5 brand network.
This Fort Smith location distinguishes itself through a stay-in-your-car convenience model that completes most oil changes within 10 minutes. The shop stocks both conventional and full synthetic motor oils, accommodating a wide range of vehicle makes and model requirements. Current promotional offers include a $15 credit toward Core, Complete, or Ultimate oil change packages, plus a 25% discount for veterans and active military personnel who present valid service credentials. Commercial fleet operators can enroll in the Take 5 Fleet Program for account-based pricing on bulk servicing.
Customer reviews highlight technician interactions by name, with Charlsey Obr describing a thorough explanation process that equipped newer employees with career-ready automotive knowledge. Katie Grice's review specifically credits on-duty staff with checking her engine air intake filter, demonstrating that the service goes beyond basic oil changes. The Fort Smith location maintains Sunday hours from 9 AM to 5 PM, accommodating drivers who cannot visit during the weekday Mon-Sat 7 AM to 8 PM window.
Five of six detailed reviewers award 5-star ratings, praising the stay-in-car convenience, water service during wait times, and sub-20-minute turnaround. One 1-star review from Amber Pierce describes a mechanical failure (skid plate bolts missing) that occurred the day after service, a scenario also referenced in a previous review. The lowest non-negative rating (2 stars) criticizes incomplete fluid checks rather than safety concerns.
| Sunday | 9 AM–5 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–8 PM |
Standard oil change using conventional motor oil, completed in approximately 10 minutes while you stay in your car.
Premium synthetic oil change for vehicles requiring updated lubrication specifications.
Inspection and replacement of worn wiper blades to ensure visibility during Arkansas rainstorms.
Replacement of engine air intake filters to maintain optimal combustion and protect engine components.
Installation of cabin interior filters to improve HVAC air quality inside the vehicle.
Digital pressure monitoring and adjustment to manufacturer specifications for fuel efficiency and safety.
Checking and replenishing windshield washer fluid, coolant, and other essential automotive liquids.
Commercial account servicing for business vehicle fleets with volume pricing and dedicated scheduling.