City Plumbing, Heating & Electric, Inc.
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About City Plumbing, Heating & Electric, Inc.
City Plumbing, Heating & Electric, Inc. has earned a 4.6-star rating across 83 reviews in Hot Springs, Arkansas. This full-service contractor handles both residential and light commercial work, operating Monday through Friday from 8 AM to 4:30 PM. The business appears to focus primarily on plumbing and heating services, with customers mentioning HVAC system maintenance and water heater work in their reviews.
Reviewers consistently highlight the company's responsive communication and professional technicians. Multiple customers note same-day or next-day arrival for service calls, with specific praise for Zach, Colton, and Rodney mentioned by name in customer feedback. The team takes time to explain work completed and train homeowners on their systems.
Customer scenarios reveal hands-on problem-solving that other contractors could not deliver. One reviewer described a piping issue at their business that two other plumbers failed to resolve before City Plumbing stepped in. Another customer mentioned the company replaced a 1991 water fountain, helping select the new model via text communication. The bi-annual service program for HVAC systems appears to be a popular offering among long-term customers.
What Customers Say
Positive reviews frequently mention specific technicians by name: Zach, Colton, and Rodney each receive individual praise for professionalism and thorough work. Customers value the explanation and training provided after service calls, with one reviewer noting a technician showed them how to adjust their water heater temperature. The 4.6-star rating from 83 reviews indicates consistent service quality.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Plumbing Repair & Maintenance
Handling leaks, pipe issues, and fixture problems for residential and light commercial properties.
HVAC System Service
Bi-annual maintenance programs for heating and cooling systems, including performance optimization.
Water Heater Installation & Repair
Service for both traditional and tankless water heaters, with technician training for customers.
Drain Cleaning & Pipe Repair
Diagnosing and resolving stubborn drain issues, including problems other contractors could not fix.
Commercial Equipment Installation
Replacing outdated commercial equipment like water fountains with modern installations.