Little Rock Family Housing

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Claim This BusinessAbout Little Rock Family Housing
Little Rock Family Housing operates as a housing community adjacent to Little Rock Air Force Base in Jacksonville, Arkansas. The complex currently holds a 3.2-star rating derived from 47 tenant reviews, positioning it within the moderate range for military-family housing in the central Arkansas region. Serving military personnel and their families, the community encompasses four distinct neighborhoods offering two, three, and four-bedroom floor plans with varying bathroom configurations. The housing office maintains standard business hours throughout the weekday, closing on weekends. Tenants and prospective residents can reach the management team at (501) 232-6986 during published operating hours.
The community distinguishes itself through its affiliation with Little Rock Air Force Base and its commitment to supporting active-duty military personnel, including those on extended TDY, DOD contractors, and guard and reserve members. The housing complex advertises acceptance of various military statuses, offering specific floor plan options tailored to geographical bachelors, DOD federal employees, VA employees, and retired military personnel. The website references adherence to the MHPI Tenant Bill of Rights and Universal Lease framework, suggesting a structured approach to tenant relations and lease terms. The property comprises multiple neighborhoods designed to accommodate the diverse needs of military families stationed in the central Arkansas area.
Tenant experiences at Little Rock Family Housing reveal significant variation in service quality. One reviewer, Greg and Machiko, described the staff as extremely friendly and noted the homes as nice and safe, with Hunt Housing maintenance appearing professional in their interaction. However, other reviewers documented troubling experiences including mold issues, rotting conditions, and perceived communication failures from the housing office. One tenant reported an HVAC contractor entering their locked home with only a note taped to the door, while another described being charged cleaning fees after moving out despite professional cleaning. Staff interactions drew mixed reactions, with some tenants citing attitude problems during move-related inquiries and reception area concerns.
What Customers Say
Of 8 detailed reviews, 6 assign 1-star ratings citing mold, rotting conditions, unauthorized entry, rude staff, and billing disputes, while 2 reviews rate 5 stars praising friendly staff and professional maintenance. Negative reviews consistently mention management communication and house condition issues, whereas positive reviews focus on staff demeanor and maintenance quality.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Military Family Housing
Two, three, and four-bedroom rental homes serving active-duty personnel, DOD contractors, and military families near Little Rock Air Force Base.
Housing Application Processing
Online application system with status and rank verification for prospective tenants seeking on-base housing.
Resident Maintenance Requests
Maintenance request submission through the resident portal for repairs and property issues within assigned housing units.
Online Payment Processing
Electronic rent payment system allowing tenants to submit monthly payments through the community website.
Community Amenities Access
Features and amenities vary by specific neighborhood; details available on the Features and Amenities page.
Utility Management
Utility information and billing handled through resident services; specifics available on the Utilities page.