A-1 Air Conditioning & Refrigeration

HVAC contractor
4.1(8 reviews)
216 Hickory St, Jonesboro, AR 72401
A-1 Air Conditioning & Refrigeration

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About A-1 Air Conditioning & Refrigeration

A-1 Air Conditioning & Refrigeration has built a steady presence in Jonesboro, Arkansas, earning a 4.1-star rating across eight customer reviews. The business operates from a local office and maintains standard weekday and weekend hours from 9 AM to 5 PM, serving residential customers throughout the Jonesboro metro area. Homeowners in nearby communities have called upon the company for air conditioning repairs, system diagnostics, and routine maintenance work. The team handles service calls for standard residentialsplit systems, with customers describing the work as professional and thorough.

The company distinguishes itself through its diagnostic approach, with reviewer Emily Lawrence noting that A-1 correctly identified an issue that another company had failed to diagnose despite multiple service calls. The business advertises air conditioning and refrigeration services, though specific brand partnerships or specialty certifications are not listed on public platforms. Pricing is described as fair by customers who appreciated understanding the full cost before work began. No extended warranties or rebate program details appear in available materials.

Customer reviews name Jeff as a technician who completed work quickly and professionally for Bryan Dowdy during what sounds like an urgent situation. Emily Lawrence describes her experience with the diagnostic skill that saved her hundreds of dollars in unnecessary repairs after another company could not identify the problem. Lea Schlotter and Bob Gilliland offer brief endorsements highlighting the company's basic reliability and friendly interactions. One negative review from Alejandro Aguirre cites concerns about phone responsiveness and schedule reliability, noting the contractor did not answer calls promptly or arrive when scheduled.

What Customers Say

Four of five reviewers awarded 5-star ratings, with customers specifically praising technician Jeff and the diagnostic accuracy that saved hundreds in unnecessary repairs. The lone 1-star review cites phone communication problems and missed appointments, while positive reviews describe fair pricing and professional service.

Working Hours

Sunday9 AM–5 PM
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
ThursdayToday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–5 PM

Services

AC Repair

Diagnosing and repairing malfunctioning cooling systems, including compressor issues, refrigerant leaks, and electrical problems.

AC Maintenance

Seasonal tune-ups and filter replacements to maintain system efficiency and prevent breakdowns.

System Diagnostics

Identifying root causes of cooling failures, with one reviewer noting accurate diagnosis after other companies failed.

Refrigeration Repair

Service for commercial and residential refrigeration units, addressing temperature control and cooling equipment issues.

New System Installation

Installing replacement air conditioning units for existing residential homes, with professional workmanship.

Emergency Service

Availability on weekends for urgent cooling issues, though specific after-hours policies are not confirmed.

Ductwork Assessment

Evaluating duct conditions and airflow as part of overall system performance checks.

Frequently Asked Questions