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About Cool Beans Heating and Air LLC
Cool Beans Heating and Air LLC serves residential customers in Jonesboro, Arkansas, and the surrounding Craighead County area. The company holds a state HVAC contractor license and operates out of a single service vehicle, handling calls for air conditioning repair, heating system service, and water heater replacement. With only 2 customer reviews on file and a 1-star average rating, the contractor maintains a minimal digital footprint, no website, no listed business hours, and no formal service area map. Homeowners searching for a local technician will find the company's name through regional directories or insurance referrals.
The contractor does not maintain a web presence, which limits transparency around brand partnerships, certification credentials, or any workmanship guarantees. No manufacturer dealer designations, rebate programs, or specialized equipment offerings appear in public listings. The complete absence of website content means prospective clients cannot review service pricing, warranty terms, or customer testimonials before making initial contact. This lack of online information places the burden entirely on direct inquiry.
Customer reviews detail two separate service experiences over the past 6 months. In the first case, a Jonesboro homeowner paid for a new HVAC system that developed multiple failures within a week, including water leakage that damaged a childs bedroom ceiling. The owner, identified as Jonathan, promised to visit on a Tuesday following multiple phone calls but never arrived and stopped returning calls. A second reviewer describes a water heater replacement process that stretched from initial diagnosis to a 3-week ordering period, after which the company failed to schedule installation and ceased responding to phone calls. Both reviewers warn other homeowners to seek alternative contractors.
What Customers Say
All 2 recorded reviews assign a 1-star rating, representing 100% negative sentiment. Reviewers cite specific failures: promised service visits that never materialized, unresponsive phone lines after initial diagnosis, and water heaters ordered but never installed. The contractor receives no positive commentary across the review corpus.
Services
AC Repair and Replacement
Diagnosis and repair of cooling system failures, including refrigerant issues, compressor problems, and complete system replacements.
Heating System Service
Furnace maintenance, heating element repair, and troubleshooting for systems that fail to produce adequate warmth.
Water Heater Installation
Replacement of residential water heaters, including both tank and tankless configurations for natural gas systems.
HVAC System Maintenance
Seasonal tune-ups and filter replacements designed to extend equipment lifespan and prevent mid-season failures.
Emergency HVAC Service
After-hours response for system failures that create immediate safety concerns, such as refrigerant leaks or complete heating loss.