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Claim This BusinessCullen's Heating, Cooling, and Refrigeration operates from Jonesboro, Arkansas, serving the city and surrounding Northeast Arkansas communities. Holding a 4.9-star rating accumulated across 28 customer reviews, the company has built its reputation on responsive heating and cooling solutions for both residential and light commercial properties. Owner Colby Cullen leads service calls personally, bringing hands-on expertise to every job site across Jonesboro and nearby communities.
This contractor distinguishes itself through factory-authorized work on all major HVAC brands and flexible financingoptions via Synchrony Bank, allowing homeowners to manage system replacements without upfront financial strain. The company performs installations, repairs, and preventive maintenance, with a focus on getting equipment running efficiently and keeping it that way. Reviewers consistently note transparent pricing and a commitment to explaining work before starting.
Customer reviews anchor this company's standing. Allison Clem describes same-day arrival when her new home needed attention, while AJ Jackson credits Colby with fixing a defunct AC unit late-night for a fraction of a competitor's estimate. Jeremy Huddleston recounted how Colby saved him thousands by performing routine maintenance during a beer fridge repair visit, catching a degrading issue before it became a major replacement. Vickie Snyder noted multiple follow-up visits at no additional charge to resolve a post-install hum, demonstrating the kind of persistent support this Jonesboro contractor offers.
Twenty-eight reviews generate a 4.9-star average, with five-star ratings dominating every narrative. Customers repeatedly describe same-day response, transparent pricing, and owner Colby Cullen handling service calls himself.
Full heating and cooling system installation for residential and light commercial properties using major brand equipment.
Diagnostic and repair services for air conditioning and heating systems, addressing same-day emergencies.
System tune-ups and inspections designed to extend equipment life and prevent costly failures.
Service for refrigeration units, including beer coolers and specialtycold storage equipment.
Thermostat diagnostics, repair, and replacement to restore proper temperature control.
Flexible payment options through Synchrony Bank with online credit approval for new system purchases.