E.R. Roberts Cooling and Heating, Inc.

E.R. Roberts Cooling and Heating, Inc. has served the Jonesboro community for multiple years, establishing a presence as a regional HVAC contractor with a 3.7-star rating drawn from nine client reviews. The company operates out of Jonesboro, Arkansas, and maintains an active phone line at (770) 716-8047 for service inquiries. While specific licensing documentation and exact year of establishment were not surfaced in available records, the business has built a local client base across multiple residential properties and at least one commercial location in the region.

Customer feedback points to a father-and-son operation led by Robert, with several reviewers specifically praising the team's diagnostic approach and straightforward communication. Multiple five-star reviews commend the company for thorough problem identification, prompt part acquisition, and fair pricing on repairs. At least one reviewer notes the team arrived within twenty minutes of the initial service call, suggesting capacity for responsive emergency support. The company has installed units in both residential homes and retail environments, indicating experience across different property types.

Among the mixed reviewer experiences, Matthew Blake describes working with Rob on three separate home installations, noting explanations were provided at each stage so the homeowner understood precisely what was being performed. Robert Sanders mentions the team thoroughly diagnosed a heating issue, located the needed component, and completed repairs promptly. However, two 2018 reviews describe repeated service calls on new equipment, and a later review indicates the company faced significant transition following an ownership change in 2019.