Johnstone Supply

Johnstone Supply operates in Jonesboro, Arkansas as a heating equipment supplier serving contractors and professionals across Northeast Arkansas. The business maintains a 4.4-star rating from seven customer reviews, reflecting mixed but generally positive experiences. While the directory classifies them as a heating equipment supplier, they function primarily as a distribution channel for HVAC technicians and installers rather than a direct-to-consumer service company. The company is staffed by team members including Seth, Terry, and Barry, who handle customer service and equipment sourcing.

What distinguishes Johnstone Supply is their role as a professional-to-professional equipment source. Working exclusively with licensed contractors sets them apart from retail HVAC stores, allowing them to source equipment through trade-specific channels. Coleman products appear in their inventory, as evidenced by recent customer transactions documented in reviews. Their access to contractor-only distribution networks enables them to supply equipment and parts that standard retail outlets cannot obtain.

Customer experiences with Johnstone Supply reveal both strengths and challenges. Multiple reviewers highlight the team's product knowledge and dedication to finding economical solutions, with DaWayne Anderson specifically praising Seth, Terry, and Barry for working extremely hard to get correct equipment. Dee Crays notes quick service and friendliness. However, one customer reported significant delays obtaining Coleman mini-split repair parts, exceeding seven days and leaving their AC technician uncertain about arrival timelines. This contrast suggests that parts availability varies depending on specific product lines and current supply chain conditions.