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Claim This BusinessLee's Prestige HVAC & Plumbing has earned a 4.9-star rating across 42 verified reviews, positioning the company as a highly recommended service provider in Jonesboro, Arkansas and surrounding Northeast Arkansas communities. The contractor specializes in both plumbing and heating, ventilation, and air conditioning services, addressing residential needs ranging from routine maintenance to complex emergency repairs. Multiple reviewers specifically commend the team for their responsiveness and professional approach, noting they arrive promptly, assess situations thoroughly, and ensure customer satisfaction before considering the job complete.
What distinguishes this contractor from competitors is the emphasis on transparent pricing paired with efficient service delivery. Reviewers consistently mention receiving reasonable quotes compared to other companies, with one homeowner noting the team marked areas for utility lines before beginning work to ensure safety and compliance. The company offers same-day service availability, including evenings and emergency calls, which several reviewers specifically highlight as a key differentiator. Brittany Rhea's review details how the team re-routed pipes beneath concrete slab foundations, demonstrating capability with technically challenging residential repairs.
Customer experiences reveal the team's strength in handling urgent situations. When Necii anthony discovered a broken water heater late at night, the company responded the same evening. Bethany Adams describes a major pipe emergency resolved efficiently with fair pricing. Brittany Rhea's account names Lee directly, describing him as professional, organized, and committed to customer satisfaction, mentioning the team verifies all work is complete and confirms homeowners are fully satisfied before concluding each job.
Eight reviewers awarded perfect 5-star ratings, with customers specifically praising same-day service, reasonable pricing compared to competing quotes, and professional conduct. Multiple reviewers mention emergency availability, with one describing the team as a '24 hour company' and another calling them 'great 911 Emergency plumbing.'
General plumbing repairs including leak detection, pipe fixes, and maintenance services for residential systems.
Water heater repair and replacement, including same-day emergency service for failed units.
24-hour emergency response for urgent plumbing issues including major leaks and pipe failures.
Installation and re-routing of pipes, including work beneath concrete slabs and foundations.
Bathroom fixture installation and repair services, including comprehensive bathroom plumbing work.
Detection and repair of leaks in outdoor yard lines and underground piping.
Heating, ventilation, and air conditioning system services for residential properties.