Mike West Plumbing & Heating

Mike West operates Mike West Plumbing & Heating as a sole proprietor serving Jonesboro, Arkansas and surrounding Northeast Arkansas communities. With a solid 4.4-star average across seven verified customer reviews, the business has built a local reputation over multiple years of operation. Homeowners in Jonesboro and nearby cities can expect direct communication with the owner, who handles service calls personally rather than dispatching unknown technicians. The company maintains an active phone line at (870) 935-2169 for scheduling and emergency inquiries.

Without a web presence to detail specific brand partnerships or equipment certifications, customers should verify licensing and insurance status during the initial phone call. The business name indicates dual capability in both plumbing and heating systems, covering the two core trade disciplines essential for Arkansas homeowners. Jonesboro's climate demands reliable heating in winter months and functional cooling during humid summer stretches, creating year-round demand for both service categories.

Customer review narratives reveal both exemplary service moments and documented failures. Becky Reid describes receiving a callback after business hours with next-morning scheduling, praising fair pricing across several years of continued business. Conversely, Robin Woodbury's experience included a no-show, incorrect dispatch information, and a two-hour arrival delay on a follow-up attempt, culminating in what the reviewer describes as an unprofessional phone message. DJ Smalley and T L both highlight competitive pricing compared to other area contractors, with T L specifically noting transparency about costs before work began.