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Claim This BusinessAbout Northeast Arkansas Heating & Cooling
Northeast Arkansas Heating & Cooling operates from Jonesboro, serving Craighead County and neighboring communities including Bono, Caraway, and Lake City. The company holds a 4.9-star average rating across 140 customer reviews, reflecting years of localized service in the region. As an air conditioning contractor, the business handles residential and light commercial cooling systems, offering both repair responses and new equipment installations.
The contractor distinguishes itself through same-day service availability and transparent pricing practices. Multiple reviewers specifically note that the team avoided recommending unnecessary work, instead fixing existing-unit issues at reasonable costs. This approach contrasts sharply with experiences customers previously encountered with other HVAC companies who allegedly attempted overcharging for basic maintenance.
Customer experiences highlight two technicians by name. Blake addressed an upstairs AC unit performance issue and completed the repair same day at reasonable cost. Mike and his crew resolved cooling failures at both a business and residence within two days, with reviewers praising their prompt response and professional demeanor. These scenarios demonstrate the company's capacity for rapid deployment across multiple locations.
What Customers Say
5 of 7 displayed reviewers award 5 stars, praising same-day service, reasonable pricing, and professional technicians. Negative reviews cite communication failures and no-show appointments, while positive reviews highlight diagnostic skill and problem resolution.
Services
AC Repair
Diagnosis and repair of cooling system malfunctions, including units not maintaining proper temperature.
AC Maintenance
Seasonal tune-ups and system diagnostics, though plan fulfillment has received some criticism.
New AC Installation
Complete system replacements and new equipment installations for residential and commercial properties.
Commercial HVAC Service
Cooling solutions for business locations, with same-day response capabilities for commercial emergencies.
Same-Day Service
Rapid response appointments available for urgent cooling failures, with several reviewers experiencing quick turnarounds.