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Claim This BusinessR Fulton Improvements has been serving Jonesboro and the surrounding Craighead County area as a licensed air conditioning contractor for over two decades. With a perfect 4.8-star rating drawn from 28 homeowner reviews, this family-owned operation has built a reputation for transparent diagnostics and fair pricing. The company handles both residential and light commercial projects, specializing in system replacements, emergency repairs, and preventive maintenance. Homeowners in Jonesboro and neighboring communities can request same-day service for urgent HVAC issues.
What distinguishes this contractor is their commitment to second-opinion diagnostics. Rather than automatically recommending costly replacements, the team performs thorough assessments to identify whether repairs or cleaning will restore system function. Their emergency HVAC division operates around the clock for heat pump failures and refrigerant issues, while their zone control installations allow homeowners to manage conditioning costs by targeting specific areas of the home.
Customer reviews reveal the human side of this business. When Jenne Burnette's AC failed during a Jonesboro heat wave, technician Lanard walked her through diagnostic steps over the phone before arriving, answering questions about 3-amp fuses and system components. Owner Roderick Fulton personally followed up with Shateka Husser after a second opinion visit revealed her system needed cleaning rather than major repairs, saving her thousands she did not have. Mahalia Daniel praised the team's competitive pricing on a new condenser unit.
Twenty-six of 28 reviews award 5 stars, with negative feedback clustering around a single incident involving refrigerant billing. Positive reviewers consistently mention saving money through accurate diagnostics and commend technician Lanard for thorough explanations. Three reviews specifically cite the owner following up to ensure satisfaction.
Diagnostic visits to identify cooling failures, refrigerant issues, and electrical component problems.
New condenser unit and system installation with competitive pricing noted in reviews.
Same-day availability for urgent breakdowns, heat pump failures, and system emergencies.
Gas furnace service, heating repair, and preventive maintenance for winter months.
Tune-ups, cleaning, and system inspections to extend equipment lifespan.
Air conditioning services for light commercial properties and businesses.
Installation of zoning equipment to targeted condition specific home areas.
Duct installation and modification to improve airflow throughout properties.