Royalty Heating & Air Conditioning

Royalty Heating & Air Conditioning has built a solid presence in Jonesboro and the surrounding Northeast Arkansas region, earning a 4.3-star rating across 193 customer reviews. The company handles air conditioning repair, heating system tune-ups, full HVAC installations, and evaporator coil services for all brands, makes, and models. Homeowners throughout Jonesboro and nearby communities rely on this contractor for both routine maintenance and emergency repairs.

This contractor sets itself apart with a 10-year warranty on both parts and labor for new system installations, a warranty package that exceeds what many competitors in the region offer. The company also runs seasonal promotions including a military discount of 20% and a 10% senior citizen discount, making system replacements more accessible for qualifying homeowners. All new installations come with the service fee waived, a tangible cost-saving incentive that appears regularly in their marketing.

Customer reviews name specific technicians and describe concrete scenarios that illustrate what to expect after the call. Glenda Jolly's review mentions Mr. Milton replacing her old unit in under two hours, praising his professionalism throughout the job. Gregory Jones reported a heat system failure repaired in just 20 minutes, calling the company fair and the service good. However, Timyka Artist describes waiting two days for a scheduled appointment before technician Michael arrived on day three, and two reviewers reported installation problems that led to extended disputes.