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Claim This BusinessTerry Appliances has served Jonesboro-area homeowners for 20 years, building a reputation on hands-on HVAC and appliance repair expertise. The business holds a 4.9-star rating across 17 verified client reviews, reflecting consistent service quality in a competitive field. Based in Jonesboro, Arkansas, the company extends its repair and installation services to surrounding communities, including Stockbridge and the greater Atlanta metro region where many customers reside.
What distinguishes Terry Appliances from typical HVAC contractors is the breadth of equipment they service. Beyond traditional air conditioning and heating systems, the team handles household appliances including ovens, refrigerators, washers, dryers, and ice makers, often resolving issues that other repair professionals walk away from. The company offers WiFi thermostat installation for modern wireless home control and sells air purification systems at $875 to address indoor air quality concerns for asthma sufferers and allergy-sensitive households.
Customer reviews name specific technicians and scenarios that illustrate the company's service ethic. Andre installed a family's main air conditioning unit with professionalism, even making a service call on his birthday to diagnose a minor AC issue. Multiple reviewers describe Mr. Terry arriving the same day they called, one customer reported a gas stove diagnostician on-site within four hours of her morning call. The team's commitment to giving accurate arrival time windows rather than keeping customers waiting all day earns consistent praise across the review history.
All 17 reviews award 5 stars, with 8 reviewers specifically mentioning same-day or emergency response. Three customers name Andre as the technician handling their AC installation, while others refer to Mr. Terry for appliance repairs. Pricing appears in 4 positive reviews calling costs reasonable, contrasting with zero complaints about expense.
Complete AC unit replacement and repair for all makes and models, including diagnostic services and component-level fixes.
Heating installation and repairs for furnaces and related heating equipment throughout Jonesboro and surrounding areas.
Wireless smart thermostat setup for homes adopting modern connected climate control systems.
Indoor air quality equipment sales and installation, priced at $875, targeting allergens and contaminants.
Household appliance service covering ovens, refrigerators, washers, dryers, and ice makers, often same-day.