Americas Choice Heat and Air Services
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Claim This BusinessAbout Americas Choice Heat and Air Services
Americas Choice Heat and Air Services has served Little Rock and surrounding Central Arkansas communities since establishing its presence in the region. The contractor holds proper licensing for HVAC work in Arkansas and maintains an exceptional 5.0-star rating across 44 verified customer reviews. Operating Monday through Saturday from 10 AM to 6 PM, the company handles residential heating and cooling needs throughout Pulaski County and neighboring areas. Owner Steve Moore leads a team that prioritizes responsive service and honest craftsmanship, building relationships with homeowners who value reliability over quick fixes.
What distinguishes Americas Choice from other area contractors is the direct communication homeowners receive from the technician on every job. Unlike larger companies where customers navigate call centers and dispatch systems, Steve himself answers questions and explains repair options. Reviewers consistently mention receiving competitive pricing compared to other area contractors, with one customer noting Steve beat an outrageous quote from another company and completed the installation before Christmas. The business focuses on residential service rather than commercial contracts, allowing technicians to dedicate attention to each homeowner's specific system and concerns.
Customer stories from reviews reveal the practical value of choosing a local, owner-operated contractor. When Beverly Smith's heat failed during snowy winter weather, Stevee Moore arrived quickly and restored warmth to her home despite challenging conditions. R. Johnson experienced a complete AC shutdown during a weekend heat wave and waited through two uncomfortable nights before Steve arrived the next morning and fixed the system on the spot. Another reviewer, a community manager, relies on Steve for both routine maintenance and emergency calls across multiple properties, praising his reliability and thorough work. These scenarios demonstrate the company's commitment to same-day service when homeowners face heating or cooling emergencies.
What Customers Say
All 44 reviews award 5 stars, with customers consistently praising owner Steve for arriving same-day during emergencies, providing honest competitive pricing, and completing repairs correctly on the first visit. Multiple reviewers specifically mention beating other companies' quotes while maintaining quality workmanship.
Working Hours
| Sunday | Closed |
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| ThursdayToday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–6 PM |
Services
AC Repair & Maintenance
Diagnoses and repairs cooling system failures, including refrigerant issues and component replacements. One reviewer needed freon evaluation and received same-day service.
Heating System Repair
Fixes furnaces and heat pumps that fail during cold weather. Technicians respond to winter emergencies with prompt arrivals.
AC Installation
Installs new air conditioning units with quality workmanship. Customer reported successful installation before Christmas after competitive pricing.
Emergency HVAC Service
Provides same-day service for heating and cooling emergencies. Multiple reviewers highlight rapid response times during system failures.
Preventive Maintenance
Performs routine tune-ups to keep systems running efficiently. Community manager relies on regular maintenance across properties.
System Diagnostics
Identifies problems accurately and explains repair options to homeowners before beginning work.